Overview

My name is Jennifer Dubernas (Do•bern•as).

I assist organizations addressing today’s complex work issues through human-centric, creative systems thinking.

I am an Executive Business Consultant, an Innovation Designer, an Ecosystem Architect, and a Strategist.

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My Background

Offerings:

CAPABILITIES:

Innovation Design Leadership
Communication & Visual Storytelling
Cross-organizational Connection & Stakeholder Alignment
Multi-angle Research & Insights
Design Innovation & Design Thinking
Strategic Foresight & Innovation Strategy
Human-centered Design
Interconnected Ecosystems & Systemic Design
Organizational & Culture Change
Enterprise Program Approaches & Process Design
Team Development & Coaching
Business Design (Model & Structure, Operations, Strategy, Solution Delivery)
Experience & Design Departments
Brand & Omnichannel Experiences
Service Design
Complex Phygital Solution Design
Technology Innovation & Transformation
Digital Product Design
Agile Iterative Development
Experimentation & Testing
Data & Predictive Insights

PREVIOUS ROLES:

Executive Business Consultant - Innovation Design & Transformation
Ecosystems Senior Director
Experience Design Director
Creative Director
Head of Digital User Experience

Career Journey:

I have dedicated half of my career to People Research, Experiences, Design, and Technology Innovation, and the other half to Consulting, focusing on Leadership, Operations and Transformation, Strategy, and Solution Delivery. I offer a unique skill set, balancing innovation, human empathy, creativity, systems design thinking, and insight. I work at all elevations in the organization, though executive support is crucial for overcoming challenges and resistance to change. My skills are essential for Industry 5.0 success.

It's been a journey from Human-centered Interaction & Design (HCID) of digital products, to leading User Experience (UX) functions and departments, to holistic Brand and Omnichannel Experience Design (XD), to Innovation Design Advisory and Consulting (E.g. Innovation Design Leadership, Cross-organizational Connection & Alignment, Multi-angle Research & Insights, Design Innovation & Design Thinking, Strategic Foresight & Innovation Strategy, Human-centered Design, Interconnected Ecosystems & Systemic Design, Organizational & Culture Change, Enterprise Program Approaches & Process Design, Team Development & Coaching, Business Design, Experience & Design Departments, Brand & Omnichannel Experiences, Service Design, Complex Phygital Solution Design, Technology Innovation & Transformation, Digital Product Design, Agile Iterative Development, Experimentation & Testing, Data & Predictive Insights).

Recently, I've been advising organizations on redefining work. This complex enterprise business problem involves more than a campus—it's ecosystem-enabled, connecting psychological, technological, physical, and organizational factors together for success. It requires a growth mindset, systems thinking, a culture of innovation, enterprise program and process development, stakeholder management, cross-organization collaboration and ideation, North Star and strategic roadmap alignment, business and consumer understanding and desirable experiences, technology enablers and integration, flexible places and spaces, rapid experimentation, real-time data insights and predictive recommendations, continuous improvement, and governance for checks-and-balances. Without a holistic understanding of this model, organizations risk uninformed, biased decisions, inefficient operations, poor team collaboration, fragmented experiences, reduced productivity, lower employee satisfaction, and failure to meet business goals.