Overview
My name is Jennifer Dubernas (Do•bern•as).
Business Advisor & Consultant | Creative Human-centric Innovator | Ecosystem Architect | Enterprise Transformation Driver - Leadership, Strategy, Operations & Solution Delivery
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My Background
Offerings:
CAPABILITIES & EXPERTISE:
Innovative Creative Human-centric Leadership & Advisory
Cross-organizational Stakeholder Connection, Understanding & Alignment
Multi-angle Research & Insights
Systemic Thinking & Ecosystem Architecture - Network, Organization, Stakeholders, Leadership, Operations & Business Programs, People & Culture, Strategy, Enterprise Business Solution, Experiences, Digital Technology, Products, Platforms, Systems & Governance
Communication & Visual Storytelling
Innovation Design & Human-centered Design Thinking
Strategic Foresight & North Star Strategy
Business Prioritization & Trade-offs
Organizational & Cultural Change
Cross-organizational, Enterprise Business Program Approaches & Business Process Optimization
Change Management - Team Development & Training, Center’s of Excellence, Guidance, Coaching & Reporting
Third Party Procurement & Management
Business Solution Delivery
Strategy & Roadmap
Operations & Business Services Delivery
Ecosystem Architecture
Multi-angle Research & Insights
Strategy (e.g., Future of Work)
Innovation & Transformation Business Programs (e.g., Digital Technology)
Complex, Enterprise Business Programs (e.g., Phygital Experiences)
People Research & Insights - Business, Customer, End-user
Experiences - Brand, Business & Operational, Partner, Employee, Customer, and End-user Product
Design - Ecosystem, Network, Organizational, Business, Enterprise Solution, Experience, Service, Phygital Product, Digital Product, Platform & System
Agile, Iterative Digital Product Lifecycle Management
Engaging Interactive Experiences
Seamless Phygital Places & Spaces
Digital Technology-enabled Products (e.g., AI-driven Predictive Analytics Dashboards, Mobile Wayfinding, etc.)
Systems - Business Operations, Experience, Product, Design, Digital Technology & Data
Data & Insights
PREVIOUS ROLES:
Ecosystem Architect, Senior Director
Experience Design Director
Creative Director
Head of Digital User Experience
Career Journey:
I’m an innovative, creative business leader driven to create meaningful, systemic change across complex organizations. I specialize in designing future-ready ecosystems that are human-centric, sustainable, digitally transformed, and strategically aligned with evolving business needs.
With deep experience partnering with executives, cross-functional teams, and external collaborators, I help reimagine work—rethinking business models, aligning strategy, and fostering transformation at scale. I connect organizational, psychological, technical, and physical factors for success. My work spans Leadership, Operations, Program Management, Strategy, Brand, Design, Experiences, Digital Technology & Data, Product, HR, Corporate Real Estate, Finance, Ethics, Privacy, Security, Procurement, and beyond, connecting silos into unified, agile ecosystems.
🔹 Future of Work: Enabling Work 5.0 through customization, automation, sustainability, and human-centric design
🔹 Innovation & Transformation: Leading enterprise-wide change by piloting new capabilities, redesigning org architecture, and rolling out scalable programs
🔹 Ecosystem Interconnectivity: Bridging leadership, strategy, operations, solutions delivery, and culture to drive systemic value across business units
I tackle ambiguity head-on—turning complexity into clarity and opportunity. I lead innovation from ideation to execution, integrating design thinking, strategy, and systems leadership to shape transformative outcomes.
What sets me apart is my ability to think in ecosystems:
—from reframing business problems and defining North Star strategies,
—to rolling out change and embedding innovation into enterprise DNA.
I've helped organizations build and evolve entire departments, roles, and capabilities. My focus: driving business effectivity and operational efficiency through people-centered, globally scalable solutions.
Core Experience:
Global innovation leadership | Organizational & cultural change | Enterprise strategy & operations | Systems thinking | Multi-angle research & strategic foresight | Data-informed decision-making | Cross-functional stakeholder engagement | Multi-disciplinary team development | Complex solution design |
Let’s connect if you’re shaping the future of work and building ecosystems that are designed to last.
This ecosystem-enabled way of thinking can be applied to airports, transportation hubs, data centers, hospitals, housing, entertainment complexes, and factories too!
Education:
MASTERS OF SCIENCE
Computer Science, Human-Computer Interaction (HCI)
DePaul University in Chicago, Illinois
BACHELOR OF ARTS
Multiple Disciplinary Studies (Communication & Design)
North Carolina State University in Raleigh, North Carolina
Graduated Cum Laude
CERTIFICATE
Multimedia (Animation, Video &s Programming)
School of Communication of Arts in Raleigh, North Carolina