Hello!

My name is Jennifer Dubernas (Do•bern•as).

I am passionate about the Ecosystem Thinking and Future of Work.

I am currently looking for a new full-time or contract opportunity.

My apartment lease end September 30, 2025 in Bentonville, Arkansas and I plan on moving back west. I have some flexibility location as I search for an interesting opportunity!

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Improving Organization Connections for Industry 5.0 success.

I am an innovative human-centric creative business leader, driven to create meaningful, systemic change across complex organizations. I specialize in designing future-ready ecosystems that are people-centric, sustainable, digitally transformed, and strategically aligned with evolving business needs.

With deep experience partnering with executives, cross-functional teams, and external collaborators, I help reimagine work—rethinking business operational models, aligning strategy, and fostering transformation at scale. I connect organizational, psychological, technical, and physical factors for success. My work spans Leadership, Strategy, Operations, Industry & Market Research, People Research, Sales, Marketing, Brand, Complex Solution Management, Experiences, Design, Product R&D, Digital Technology & Engineering, Data & Insights, Human Resources, Corporate Real Estate, Finance, Privacy, Ethics, Legal, Security, and beyond, connecting silos into unified, agile ecosystems.

• Future of Work: Enabling Work 5.0 through customization, automation, sustainability, and human-centric design
• Innovation & Transformation: Leading enterprise-wide change by piloting new capabilities and functions, redesigning org architecture, and rolling out scalable programs
• Ecosystem Interconnectivity: Bridging leadership, strategy, operations, solutions delivery, and culture to drive systemic value across business units

I tackle ambiguity head-on—turning complexity into clarity and opportunity. I lead innovation from ideation to execution, integrating design thinking, strategy, and systems leadership to shape transformative outcomes.

Ecosystem components are flexible and can be broken down into individual sub-ecosystems. Components dynamic and connected - they can have influence on each other and affect outcomes.

What sets me apart is my ability to think in ecosystems:
—from reframing business problems and defining North Star strategies,
—to rolling out change and embedding innovation into enterprise DNA.

I've helped organizations build and evolve capabilities and entire departments. My focus: driving business effectivity and operational efficiency through people-centered, globally scalable solutions.

Let’s connect if you’re shaping the future of work and building ecosystems that are designed to last.

Cityscape — This way of thinking can be applied to workplaces, transportation hubs, hospitals, entertainment complexes, housing, and urban environments!

The Business Value of Human-Centric Design in Organizations

Organizations that foster a collaborative partnership between Business, Human-centric Design, and Digital Technology consistently remain innovative, operate with greater efficiency, and deliver more impactful outcomes. These three domains have evolved significantly over the past decade and now operate cohesively across multiple organizational layers.

Strong human-centric design leadership and a clear, intentional strategy can unlock significant value by:

Driving cross-functional collaboration and innovation
Increasing organizational agility
Solving complex, systemic challenges
Enhancing people’s experiences within their broader ecosystems
Bridging gaps between Business and Digital Transformation
Creating lasting competitive advantages
Supporting better, faster decision-making
Cultivating a culture of continuous innovation

Capabilities & Expertise

Innovative Human-centric Creative Leadership
Dynamic, Interconnected Systemic Thinking
Visual Storytelling & Communication
Business Problem Statement & Hypothesis Assumption Definition
Cross-organizational Stakeholder Connection, Collaboration & Alignment
Multi-angle Research, Assessment & Insights
Human-centered Design Thinking & Ideation
Strategic Foresight & North Star Strategy
Business Recommendations & Prioritization
Strategic Planning & Programming
Cross-functional Business Optimization
Team Setup, Oversight, Coaching & Delivery Support
Change Management - Center of Excellence, Education & Training
Third Party Procurement & Management
Organizational Model & Cultural Change
Core Business Functions (Cross-functional Business Program Management, Ecosystem Architecture, Strategy, Experiences, Design, Complex Business Solution Lifecycle Management, Digital Transformation, Product R&D, Data & Analytics)
Business Services (Digital Enterprise, Mobile, Customer Support, Loyalty Rewards)
Complex Business Solutions (Future of Work, Workplace, Phygital Spaces & Places)
Engaging Human Experiences (Omnichannel Brand, Business, Customer, Employee, Visitors, Product End-user) & Journeys
Digital Technology Enablers (AI, Smart Building) & Experimentation
Digital Products, Platforms & Systems
Data & Predictive Insights
Feedback Measurement, Analysis & Reporting

Soft Skills:

Combination of book smart and street smart
Emotionally intelligent and empathetic
Confident, courageously curious and communicative
Friendly, approachable & gains trust quickly
Transparent and truthful
Critical thinker and collaborative problem solver
Flexible, adaptable and resilient to handle today’s rapidly changing world
Spatial ability is in the 90th percentile, which enables me to think, conceptualize context, and design the system-of-systems easily
Growth mindset and always willing to try and experience new things
Leader that goes the extra mile to ensure people understand new paradigms and are confident in their decisions and execution
In general, strive to be a good person for the collective good and a role model for others

4 Areas of Interest

I’m particularly interested in advancing ecosystem thinking in the following scenarios:

1. Ecosystem Architecture Functional Leadership

Working at Microsoft and Walmart gave me direct exposure to the challenges large organizations face when solving problems in isolated, fragmented ways. These siloed approaches make it difficult to tackle complex enterprise-enabled issues holistically. What’s needed is a bold, interconnected capability that drives strategic decision-making and systemic change.

Traditionally, organizations have relied on roles like Business or Technical Architects — each focused on distinct domains. Ecosystem Architecture is a more modern, integrated evolution of these disciplines. It provides a connected view that aligns network, organization, business, experience, technical, solution, and more — a critical need as we move toward Industry 5.0.

I’m particularly interested in piloting, institutionalizing, and scaling this valuable business function, enhancing organization agility and connectivity.

Ecosystem Architecture is replacing Enterprise Architecture.

2. Cross-functional Business — Strategy, Operations & Delivery

As a trusted advisor and consultant, I’ve helped complex organizations innovate and transform their business strategy and operations, for effective and efficient delivery of work. I work closely with leadership and cross-organizational teams to:

Identify stakeholders and align on a shared objectives and vision
Define core business functions
Centralize and streamline business processes
Build scalable, adaptable frameworks
Coach and up skill cross-functional teams
Oversee implementation and support delivery excellence
Monitor, report, and communicate on outcomes

I connect and modernize business functions, making organizations more innovative, adaptable, collaborative, effective in leadership, strategically cohesive, efficient in cross-functional execution, and productive. The result is continuous, measurable organization transformation.

3. Experiences & Services

Understanding human behavior, omnichannel brand experiences or business services, and end-to-end journeys continues to be a foundational passion of mine. I focus on how to connect vision to execution — aligning people, process, products, services, platforms, systems, and policies to deliver seamless and intentional experiences.

Whether it's creating efficient, employee-centric workplaces, optimizing flow in high-traffic areas, customer support, or designing engaging, multi-sensory experiences that delight customers — I help organizations meet the needs of customers and stakeholders with clarity and impact.

Ultimately, I want to drive greater satisfaction and enable experiences that drive value — for customers, employees, and business operators alike.

4. Digital Products

With a foundation in Human-Computer Interaction and years of experience in digital transformation, I also specialize in creating and scaling digital products and portfolios that are desirable, feasible, and viable.

My work involves:

Defining clear product vision and strategic roadmaps
Participating in the full Product Development Lifecycle
Aligning business, design, and technology stakeholders
Analyzing industry trends and customer insights
Architecting and integrating systems (design, technology engineering, operations)
Leveraging AI and emerging technologies for next-generation solutions

From high-traffic sales platforms to internal tools that drive operational productivity, I focus on digital experiences that matter — enabling global reach, improving profit margins, efficiently and effectively completely tasks, and delivering high-impact outcomes powered by thoughtful, human-centered design and intelligent systems.

My Background:

I have adopted the drive and strategic mindset of the Northeast, the friendliness of the South and Midwest, the agile, creative innovation of the West Coast, and take in account global cultural considerations due to my time going to school, working, and traveling internationally.