Future of Work Leader | Creative Innovator & Change Agent | Ecosystem Architect & Strategist | Enterprise Transformation Driver

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“Good Design Is Good Business”

- TJ Watson Jr., IBM


Overview

My name is Jennifer Dubernas (Do•bern•as).

Business Advisor & Consultant | Creative Human-centric Innovator | Ecosystem Architect | Enterprise Transformation Driver - Leadership, Strategy, Operations & Solution Delivery

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My Background

 

Offerings:

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CAPABILITIES & EXPERTISE:

  • Innovative Creative Human-centric Leadership & Advisory

  • Cross-organizational Stakeholder Connection, Understanding & Alignment

  • Multi-angle Research & Insights

  • Systemic Thinking & Ecosystem Architecture - Network, Organization, Stakeholders, Leadership, Operations & Business Programs, People & Culture, Strategy, Enterprise Business Solution, Experiences, Digital Technology, Products, Platforms, Systems & Governance

  • Communication & Visual Storytelling

  • Innovation Design & Human-centered Design Thinking

  • Strategic Foresight & North Star Strategy

  • Business Prioritization & Trade-offs

  • Organizational & Cultural Change

  • Cross-organizational, Enterprise Business Program Approaches & Business Process Optimization

  • Change Management - Team Development & Training, Center’s of Excellence, Guidance, Coaching & Reporting

  • Third Party Procurement & Management

  • Business Solution Delivery

    • Strategy & Roadmap

    • Operations & Business Services Delivery

      • Ecosystem Architecture

      • Multi-angle Research & Insights

      • Strategy (e.g., Future of Work)

      • Innovation & Transformation Business Programs (e.g., Digital Technology)

      • Complex, Enterprise Business Programs (e.g., Phygital Experiences)

      • People Research & Insights - Business, Customer, End-user

      • Experiences - Brand, Business & Operational, Partner, Employee, Customer, and End-user Product

      • Design - Ecosystem, Network, Organizational, Business, Enterprise Solution, Experience, Service, Phygital Product, Digital Product, Platform & System

      • Agile, Iterative Digital Product Lifecycle Management

    • Engaging Interactive Experiences

    • Seamless Phygital Places & Spaces

    • Digital Technology-enabled Products (e.g., AI-driven Predictive Analytics Dashboards, Mobile Wayfinding, etc.)

    • Systems - Business Operations, Experience, Product, Design, Digital Technology & Data

    • Data & Insights

PREVIOUS ROLES:

  • Ecosystem Architect, Senior Director

  • Experience Design Director

  • Creative Director

  • Head of Digital User Experience

Career Journey:

 

I’m an innovative, creative business leader driven to create meaningful, systemic change across complex organizations. I specialize in designing future-ready ecosystems that are human-centric, sustainable, digitally transformed, and strategically aligned with evolving business needs.

With deep experience partnering with executives, cross-functional teams, and external collaborators, I help reimagine work—rethinking business models, aligning strategy, and fostering transformation at scale. I connect organizational, psychological, technical, and physical factors for success. My work spans Leadership, Operations, Program Management, Strategy, Brand, Design, Experiences, Digital Technology & Data, Product, HR, Corporate Real Estate, Finance, Ethics, Privacy, Security, Procurement, and beyond, connecting silos into unified, agile ecosystems.

🔹 Future of Work: Enabling Work 5.0 through customization, automation, sustainability, and human-centric design
🔹 Innovation & Transformation: Leading enterprise-wide change by piloting new capabilities, redesigning org architecture, and rolling out scalable programs
🔹 Ecosystem Interconnectivity: Bridging leadership, strategy, operations, solutions delivery, and culture to drive systemic value across business units

I tackle ambiguity head-on—turning complexity into clarity and opportunity. I lead innovation from ideation to execution, integrating design thinking, strategy, and systems leadership to shape transformative outcomes.

What sets me apart is my ability to think in ecosystems:
—from reframing business problems and defining North Star strategies,
—to rolling out change and embedding innovation into enterprise DNA.

I've helped organizations build and evolve entire departments, roles, and capabilities. My focus: driving business effectivity and operational efficiency through people-centered, globally scalable solutions.

Core Experience:
Global innovation leadership | Organizational & cultural change | Enterprise strategy & operations | Systems thinking | Multi-angle research & strategic foresight | Data-informed decision-making | Cross-functional stakeholder engagement | Multi-disciplinary team development | Complex solution design |

Let’s connect if you’re shaping the future of work and building ecosystems that are designed to last.

Past, Current & Future Work

This ecosystem-enabled way of thinking can be applied to airports, transportation hubs, data centers, hospitals, housing, entertainment complexes, and factories too!

 

Education:

 
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MASTERS OF SCIENCE

Computer Science, Human-Computer Interaction (HCI)

DePaul University in Chicago, Illinois

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BACHELOR OF ARTS

Multiple Disciplinary Studies (Communication & Design)

North Carolina State University in Raleigh, North Carolina

Graduated Cum Laude

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CERTIFICATE

Multimedia (Animation, Video &s Programming)

School of Communication of Arts in Raleigh, North Carolina

 

Work Experience:

 
 
Walmart
Teague
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Cambia Health SolutionsProduct Prototype
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How can I help?

Let's start a conversation...


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